Get in Touch with Shopandbuy

We're here to help! Whether you have a question about an order, need assistance with a product, or just want to share feedback, we are ready to assist you.

1. Contact Information

The quickest way to reach our team is through email or phone during our support hours.

2. Physical/Operational Address

While we are an online dropshipping store, our administrative office is located here:

Moktar Para, Saraj Ranjan Sarani, Plot No 1497, 733101 Balurghat West Bengal, India

(Please note: This is our administrative address, not a warehouse. Do not send returns to this address without prior authorization. All returns must follow the instructions in our Returns & Refunds Policy).

3. Before You Contact Us

To help us assist you faster, please check the following:

• Order Status: If your query is about a placed order, please include your Order Number in your email subject line or message.

• Shipping Times: Review our Shipping Policy for general information on delivery estimates, as our products are shipped directly from our supplier, Roposo.

• Returns: If you need to return an item, please read our Returns & Refunds Policy first to ensure your item is eligible and to follow the correct procedure for authorization.

We strive to respond to all email inquiries within 24-48 business hours. Thank you for shopping with Shopandbuy!