Privacy Policy

1. Introduction

 

This Privacy Policy describes how Shopandbuy (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise interact with shopandbuy.store (the "Site").

We are committed to protecting your privacy and ensuring transparency in how we handle your data, particularly as a dropshipping business operating in India and relying on a third-party supplier, Roposo.

 

2. Information We Collect

 

We collect information about you in a few different ways:

 

A. Information You Directly Provide

 

When you place an order, create an account, or contact us, you voluntarily provide us with the following Personal Information:

  • Contact Information: Name, Email Address, Shipping Address, and Phone Number.

  • Payment Information: Details required to process your payment (e.g., credit card number, expiry date, security code, or other payment service details). Note: We use third-party payment processors who handle sensitive card details securely; we do not store full card details on our servers.

  • Account Information: Username and Password (if you create an account).

 

B. Information We Collect Automatically

 

When you browse the Site, we automatically collect certain information about your device and your interaction with the Site:

  • Device Information: IP address, browser type, operating system, and time zone.

  • Usage Information: Pages you view, products you look at, referring website, and frequency of visits.

  • Cookies: Small data files placed on your device or computer, often used to track your activity. (See Section 6: Cookies)

 

C. Information Shared by Our Supplier (Roposo)

 

As we use Roposo for order fulfillment, they may share certain information with us related to your order status, tracking, and any delivery issues (like Return-to-Origin (RTO) notifications).

 

3. How We Use Your Personal Information

 

We use your Personal Information for the following purposes:

Purpose Details
Fulfilling Orders To process your payments, arrange for shipping (via Roposo), and provide you with invoices and order confirmations.
Customer Support To communicate with you regarding your order, answer inquiries, and manage returns and refunds.
Marketing & Advertising To send you promotional emails or ads (only if you have opted-in), and to measure the effectiveness of our advertising.
Security & Fraud To screen orders for potential risk or fraud, and to protect the security of our Site.
Service Improvement To analyze how our customers use the Site and to improve our offerings, site performance, and user experience.

 

4. Sharing Your Personal Information

 

We share your Personal Information with third parties to help us use your data as described above.

  • Supplier (Roposo): We must share your Name, Shipping Address, Phone Number, and Product Order Details with our dropshipping supplier, Roposo, to enable them to fulfill and ship your order directly to you.

  • Service Providers: We share information with service providers who perform functions on our behalf, such as payment processors, website hosting providers, and marketing service providers.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

5. Your Rights (Applicable within India)

 

Depending on your location and applicable law, you may have rights related to your personal data, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request that we correct any inaccurate personal information.

  • Deletion: The right to request that we delete your personal information (subject to certain legal exceptions, such as order history required for accounting).

  • Opt-Out of Marketing: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any such email.

To exercise any of these rights, please contact us using the details below.

 

6. Cookies

 

We use "cookies" to enhance your experience and collect information about your browsing activities. You can control or refuse cookies through your browser settings, but doing so may affect your ability to use some parts of our Site.

 

7. Data Security

 

We implement reasonable security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page, and the "Last Updated" date will reflect the changes.

 

9. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Store Name: Shopandbuy

  • Email: supantha342@gmail.com

  • Phone: +91 7432900156

  • Address: Moktar Para, Saraj Ranjan Sarani, Plot No 1497 , Balurghat, WB, 733101, IN

Last Updated: October 6, 2025